Effective Date of this version: August 2019
ACCESS TO THIS WEBSITE (OR PORTIONS THEREOF) AND THE USE OF INFORMATION, MATERIALS, PRODUCTS, OR SERVICES PROVIDED THROUGH THIS WEBSITE IS NOT INTENDED, AND IS PROHIBITED, WHERE SUCH ACCESS OR USE VIOLATES APPLICABLE LAWS OR REGULATIONS.
The term "Content" refers to all of the software and code comprising or used to operate this Website, and all of the text, photographs, images, trademarks, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Website.
The term "Feedback" refers to the Content you post on or through this Website that is specifically about how we can improve this Website and the products and services we make available through this Website.
The terms "OtterBox," "Otter," "OtterBox," "we," "us," and "our" refer to OtterBox Hong Kong Ltd.
The terms "Personally Identifiable Information" and "PII" refer to individually identifiable information about you that could permit one to identify or contact you. Examples of PII include your name, address, and email address.
The term "User-Generated Content" refers to all text, photographs, images, illustrations, graphics, sound recordings, video, audio-video clips, and other material that you post on or through the Website using the social networking tools we make available to you and that does not constitute Feedback. One way that User-Generated Content differs from other information you provide to us is that, once submitted, User-Generated Content is made available instantaneously to others. Examples of User-Generated Content include information you provide as part of a product review and comments you make in response to a blog post.
The term "Website" refers to otterbox.com.au, including the OtterBox online store, which is owned and operated by Otter Products, LLC.
The terms "you" and "your" mean any user of this Website.
All other definitions have the meanings assigned to them herein.
This Website is a business and commercial site. As such, it is not intended for children or minors under the age of 18 years without the permission of a parent or guardian.
Product & Services Information
All references on this Website to information, materials, products, and services apply to information, materials, products, and services available in the countries or jurisdictions specified with respect to such information only, unless otherwise stated. Nothing on the Website constitutes an offer to buy or sell our products or services in any jurisdiction.
Unless otherwise indicated, this Website and all of its Content are owned by OtterBox, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. ALL RIGHTS RESERVED.
You may lawfully access and use the Website and information on our products and services that we expressly make available for downloading from the Website subject to the following conditions: (1) you may not remove any and all copyright, trademark, and other proprietary notices contained in the materials; (2) your use of downloaded materials is only for a personal, non-commercial informational purpose and will not be copied to, broadcasted, or posted in any media; (3) you may not make any modifications to the materials; and (4) you may not make any additional representations or warranties with respect to the materials.
YOU ARE RESPONSIBLE FOR USER-GENERATED CONTENT THAT YOU POST. Under no circumstances will OtterBox be liable in any way for any User-Generated Content.
Because we do not control the User-Generated Content posted on or through this Website, we cannot and do not warrant or guarantee the truthfulness, integrity, suitability, or quality of that User-Generated Content. You also agree and understand that by accessing this Website, you may encounter User-Generated Content that you may consider to be objectionable. We have no responsibility for any User-Generated Content, including without limitation any errors or omissions therein. We are not liable for any loss or damage of any kind you may claim was incurred as a result of the use of any User-Generated Content posted, emailed, transmitted, or otherwise made available on or through the Website. The User-Generated Content posted on or through the Website expresses the personal opinions of the individuals who posted it and does not necessarily reflect the views of OtterBox or any person or entity associated with OtterBox.
You own User-Generated Content, but we may use it. You own the copyright in any original User-Generated Content you post. We do not claim any copyrights in User-Generated Content. However, by using this Website you are granting OtterBox and its subsidiaries, affiliates, successors and assigns, a nonexclusive, fully paid, worldwide, perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense through unlimited levels of sublicensees) to use, copy, modify, distribute, publicly display and perform, publish, transmit, remove, retain, repurpose, and commercialize User-Generated Content you post in any and all media or form of communication whether now existing or hereafter developed, without obtaining additional consent, without restriction, notification, or attribution, and without compensating you in any way, and we may authorize others to do the same. For this reason, we ask that you not post any User-Generated Content that you do not wish to license to us, including any photographs, videos, confidential information, or product ideas.
We may disclose or remove User-Generated Content. OtterBox has certain rights. We have the right (but do not assume the obligation) to:
- monitor all User-Generated Content;
- require that you avoid certain subjects;
- remove or block any User-Generated Content at any time without notice at our sole and absolute discretion;
- terminate your access to and use of the Website, or to modify, edit, or block your transmissions to the Website in our sole discretion.
You agree that our exercise of such discretion will not render us the owners of User-Generated Content you post, and that you will retain ownership of User-Generated Content as described above.
- " you do not upload, post, transmit, or otherwise make available any:
- User-Generated Content that is unlawful, harmful, hateful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, pornographic, profane, racially disparaging, indecent, or invasive of another's privacy;
- User-Generated Content that constitutes or encourages activity illegal under criminal or civil law;
- User-Generated Content that is false, misleading, or fraudulent;
- User-Generated Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- User-Generated Content that violates or infringes upon the rights of others, including User-Generated Content which violates the patent rights, copyrights, trademark rights, privacy rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or any other rights of any individual, living or deceased, or any legal entity;
- User-Generated Content that contains the image, name or likeness of anyone other than yourself, unless (i) that person is at least 18 years old and you have first obtained his/her express permission, or (ii) that person is under 18 years old but you are his/her parent or legal guardian;
- request for or solicitation of any personal or private information from any individual;
- request for or solicitation of money, goods, or services for private gain;
- material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; or
- User-Generated Content that contains advertising, promotions, or marketing, or which otherwise has a commercial purpose;
- you do not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; and
- you do not violate any local, state, national, or international law, rule, or regulation.
Removal of User-Generated Content
Violation of copyrights. OtterBox does not knowingly violate or permit others to violate the copyrights of others. We will promptly remove or disable access to material that we know is infringing or if we become aware of circumstances from which infringing activity is apparent.
If you are requesting removal of content because of a violation of your copyrights, please note that the Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe that your own work, or the work of a third party for whom you are authorized to act, is featured on the Website or has been otherwise copied and made available on this Website in a manner that constitute copyright infringement, please notify us immediately. Your notice must be in writing and must include:
- an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest;
- a description of the copyrighted work that you claim has been infringed;
- a description of where the material that you claim is infringing is located on this Website (including the URL, title, and item number, if applicable, or other identifying characteristics);
- your name, address, telephone number, and email address, and, if you are not the owner of the copyright, the name of the owner; and
- a written statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Your statement must be addressed as follows:
Intellectual Property Manager – Copyright
Otter Products, LLC
209 S. Meldrum Street
Fort Collins, Colorado, 80521
Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA will not be considered sufficient notice and will not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident.
Although we do not claim ownership of User-Generated Content you post using this Website, the Feedback you provide to us through this Website will be and will remain our exclusive property. Your submission of Feedback will constitute an assignment to us of all worldwide rights, title and interests in your Feedback, including all copyrights and other intellectual property rights in your Feedback. We will be entitled to reduce to practice, exploit, make, use, copy, disclose, display, or perform publicly, distribute, improve and modify any Feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Feedback that you do not wish to assign to us.
Links to Other Sites
This Website may contain links or advertisements to other websites maintained by us in addition to links to websites maintained by unrelated companies and persons ("Linked Sites"). An advertisement of, or link to, a Linked Site does not mean that we approve, endorse, or accept any responsibility for that Linked Site, its content or use, or the use of products and services made available through that Linked Site.
We are not responsible for the actions, content, accuracy, opinions expressed, privacy policies, products, or services provided through Linked Sites or made available through these resources or appearing in Linked Sites, nor for any damages or losses, directly or indirectly, caused or alleged to have been caused as a result of your use or reliance on Linked Sites.
Linked Sites are not investigated, monitored, or checked for accuracy, completeness, or conformance with applicable laws and regulations by us. We do not make any representations whatsoever, or give any warranties of any kind, expressed, implied, or otherwise about Linked Sites which you may access through this Website, Linked Site content, or the products and services made available through Linked Sites. If you decide to leave our Website and access these Linked Sites, you do so at your own risk. All rules, policies (including privacy policies), and operating procedures of Linked Sites will apply to you while on Linked Sites.
WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS WEBSITE OR ITS CONTENT, WHICH ARE PROVIDED FOR USE "AS IS" AND ON AN "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS WEBSITE AND ANY WEBSITE WITH WHICH IT IS LINKED. WE DO NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR EMAIL SENT FROM US WILL BE FREE OF ANY HARMFUL COMPONENTS (INCLUDING VIRUSES). WE ALSO MAKE NO REPRESENTATIONS OR WARRANTIES AS TO WHETHER THE INFORMATION ACCESSIBLE VIA THIS WEBSITE, OR ANY WEBSITE WITH WHICH IT IS LINKED, IS ACCURATE, COMPLETE, OR CURRENT. WE DO NOT PROVIDE ANY REPRESENTATIONS OR WARRANTIES AGAINST THE POSSIBILITY OF DELETION, MISDELIVERY, OR FAILURE TO STORE COMMUNICATIONS, PERSONALIZED SETTINGS, OR OTHER DATA. YOU ACCEPT THAT OUR SHAREHOLDERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AND OTHER REPRESENTATIVES WILL HAVE THE BENEFIT OF THIS CLAUSE.
The information and all other materials on this Website are provided for general information purposes only and do not constitute professional advice. It is your responsibility to evaluate (or take professional advice on) the accuracy and completeness of all information, statements, opinions, and other material on this Website or any website with which it is linked.
Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.
Limitation of Liability
To the fullest extent permitted by applicable laws we, on behalf of our employees, agents, suppliers, and contractors, exclude AND DISCLAIM liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of this website or any website with which it is linked. You assume total responsibility for establishing such procedures for data back up and virus checking as you consider necessary. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANY OTHER BASIS.
You are responsible for providing and maintaining all personal computer and communications equipment and Internet access accounts necessary to gain access to this Website.
In consideration of your use of the Website, you agree to provide true, accurate, current, and complete information about yourself.
Your account, including your username and password, are personal to you and may not be used by anyone else. You are responsible for maintaining the confidentiality of your password and username and are fully responsible for all activities that occur under your password or username by you or by anyone else using your username and password, whether or not authorized by you. You agree to immediately inform us of any apparent breaches of security such as loss, theft or unauthorized disclosure or use of your username or password (contact OtterBox at email@example.com and until we are so notified you will remain liable for any unauthorized use of your account.
You agree to use the Website in a manner consistent with any and all applicable laws, rules, and regulations. You agree not to upload or transmit through the Website any computer viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer. Any unauthorized modification, tampering, or change of any information, or any interference with the availability of or access to this Website is strictly prohibited. OtterBox reserves all rights and remedies available to it.
Modification and Discontinuation
We reserve the right at any time and from time to time to modify, edit, delete, suspend or discontinue, temporarily or permanently, this Website (or any portion thereof), or the information, materials, products, or services available through this Website (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, editing, deletion, suspension, or discontinuance of this Website.
Severability and Non-Waiver
Void Where Prohibited
This Website is operated from Hong Kong S.A.R, China and is intended to be accessed only by persons in the APAC region. Other OtterBox websites may be administered or operated from various locations outside of Hong Kong S.A.R, China. Although the Website is accessible worldwide, not all features, products, or services discussed, referenced, provided, or offered, through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the APAC region. OtterBox reserves the right to limit, at its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on the Website is void where prohibited. If you choose to access the Website from outside the APAC region, you are responsible for compliance with any applicable laws of the country from which you are accessing this Website.
OtterBox and you agree that any dispute or claim relating to any OtterBox product or any controversy or claim of whatever nature arising out of or relating to use of this Website will be resolved by binding arbitration, rather than in court, with some limited exceptions listed below.
Governing Law: The resolution of all matters relating to your access to or use of the Website (including disputes) will be governed by and construed in accordance with the Federal Arbitration Act, federal arbitration law, and the laws of Colorado without regard to its conflict of laws principles.
Informal Dispute Resolution: Before filing a claim against OtterBox, you agree to try to resolve the dispute informally. In the event of a dispute, you must notify OtterBox by sending a written statement that sets forth (i) your name, address, and contact information, (ii) the facts giving rise to the dispute, and (iii) the relief requested. You must notify OtterBox of a dispute by sending this information to firstname.lastname@example.org, ATTN: Notice of Dispute. If a dispute is not resolved within thirty (30) days after submission, you may commence arbitration.
Binding Arbitration: If you and OtterBox do not resolve any dispute by informal dispute resolution, any other effort to resolve the dispute will be conducted exclusively by binding arbitration. You are giving up the right to litigate all disputes in court before a judge or jury. All disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the Federal Arbitration Act. Any court with jurisdiction over the parties may enforce the arbitrator's award. The rules governing arbitration are different than those in court. Arbitration does not involve a judge or jury and review is limited, but an arbitrator can award the same damages as a court.
Arbitration Procedure & Fees: Any arbitration will be conducted by the American Arbitration Association (the "AAA") under its Commercial Arbitration Rules. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. In any arbitration OtterBox commences, OtterBox will pay all filing, AAA, and arbitrator's fees and expenses. OtterBox will also pay all arbitration fees for claims up to $75,000. For claims involving more than $75,000, the AAA rules will govern payment of all arbitration fees. Fees and expenses are not counted in determining how much a dispute involves. OtterBox will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
Judicial Forum for Disputes: In the event that the agreement to arbitrate is found not to apply to you or your claim, you and OtterBox agree that any judicial proceeding (other than small claims actions) will be brought in state court in Larimer County, Colorado. Both you and OtterBox consent to venue and personal jurisdiction there. We both agree to waive our right to a jury trial.
Limitation on Claims: In the event that the agreement to arbitrate is found not to apply to you or your claim, you and OtterBox agree that any judicial proceeding (other than small claims actions) will be brought in state court in Larimer County, Colorado. Both you and OtterBox consent to venue and personal jurisdiction there. We both agree to waive our right to a jury trial.
OtterBox Hong Kong Ltd
Unit 502-3, 5/F, Cheung Kei Center, 18 Hung Luen Road,
Hung Hom, Hong Kong S.A.R, China